This day i had a long conversation with a guardian of an eight year old who was totally clueless on how to renew their passport under the new DFA appointment system.
With the new system, the DFA hopes to bring to Filipinos world class passport and consular services. In effect, no more queues and no more waiting under the sun.
For renewal, new and lost passports there are 3 ways to apply. One may call DFA Appointment Hotline 737-1000 and a customer service will set an appointment for you. Second, you may log on to their website and fill in all information details of the applicant. And lastly, for the most convenient way, just go to any reputable travel agency and let them do the work.
Tip: Don't bother going to DFA without an appointment letter because they would not simply entertain you. You MUST obtain first an appointment!
Appointment date is dependent on what slot is open. You may choose the nearest available open date.
On the appointed date make sure you have brought all necessary requirements for your application. Failing to do so , may take you back to stage one of the application process.
DFA also warns that no chaperone are allowed inside the building. If you must bring one, tell your companion to wait outside or go to MOA instead (near ASEANA).
It is advised that you arrive 30 mins before your appointed time. Early / Late comers will not be entertained .
Present all documents at the Appointment Counter and get your queue number. Pay necessary fees at the window and proceed to 2nd floor for data capturing. No need to bring any passport ID.
After you're done just wait for your passport to be delivered right at your doorstep. But you have to pay an extra P 120 for delivery. Small price to pay if you live far away from DFA building.
DFA new address: cor of Bradco and Macapagal Avenues in ASEANA Business Park (near Mall of Asia)
If you may need help or questions regarding your passport application , feel free to leave your comments here. I am no expert but i may help you in one way or another get through all your questions.
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